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Notices

Copyrights & Trademarks

All information on the Nourishing Hope website are property of Nourishing Hope, LLC. “Nourishing Hope” and “Cooking To Heal” are trademarks of Nourishing Hope, LLC.  All Rights reserved.

Privacy Notice

Nourishing Hope’s goal in collecting personal information through its website
is to provide clients, potential clients, workshop participants, newsletter subscribers
and other persons with the most effective, personalized service possible and a
means for Nourishing Hope to contact individuals directly.

Nourishing Hope does not sell or share the personal or credit card information of our clients, potential clients, workshop participants, newsletter subscribers or other persons submitting information to Nourishing Hope.

Registration, E-mail and Other Forms

When you submit information for registration, appointments, and other activities and transactions, we collect your personal and organizational information such as: name, address, email address, organization name, and more. We may need to contact individuals to verify information. We maintain this information for our internal purposes only. We also use outside companies to process financial transactions.

Nourishing Hope does not retain, share, store or use personally identifiable information for any secondary purposes.

eNewsletter

Nourishing Hope offers a free monthly eNewsletter that it sends out to clients
and other interested individuals. Individuals subscribe on the Nourishing Hope
website, at workshops, speaking engagements or though personal contact. The subscriber
list is used only for this purpose, and it is not shared or sold. Subscribers
may choose to unsubscribe at any time, as the unsubscribe information is located
at the bottom of each eNewsletter; alternately, subscribers can contact Nourishing Hope to unsubscribe.

Links

The Nourishing Hope site contains links to other sites. Nourishing Hope is not responsible for the copyrights, privacy practices or the content of these sites.

Log Files

Nourishing Hope may collect statistics about its web site usage and users, such as referring sites, browsers and IP addresses. This information is used to better gear content to its users. Nourishing Hope does not release this information to any third party.

Disclaimer

Julie Matthews and Martin Matthews are not physicians. They do not diagnose
or treat disease. The book Nourishing Hope and the Nourish the Future workshops are intended to be informational in nature, and are not intended to provide medical advice. For medical advice, always seek a physician.

Cancellation and Time Policy

We understand that sometimes, plans change. Here are our cancellation policies.

Workshops

You may cancel a course up to fourteen (14) days in advance and receive a full  refund of your payment, less a $20 administrative fee. To officially cancel, you must send an email to info@nourishinghope.com stating your intention to cancel and include your mailing address and e-mail address so that your refund can be sent to you easily and quickly.

If you cancel a course less than fourteen (14) days in advance but more than seven (7) days in advance, you may apply the full course fee (less a $20 administrative fee) toward another Nourishing Hope course within 180 days of the original course date, based on space available, on a first-come, first-served basis. To officially cancel, you must send an email to info@healthfulliving.org stating your intention to cancel.

If you cancel less than seven (7) days in advance, you will receive a credit of 50% of the course fee toward another Nourishing Hope course within 180 days of the original workshop date, based on space available, on a first-come, first-served basis.

If you do not apply the fees towards a workshop within 180 days of the original workshop date for which you paid, the fees are forfeited.

Personal Appointments

To cancel, you must notify us by telephone (NOT e-mail) 48 hours prior to your scheduled appointment – and your appointment time will be rescheduled at mutual convenience. A $50 Appointment Cancellation Fee will incur for cancellations of less than 48 hours notice.

For prepaid and discounted Appointment Packages, unused portions are not refundable.

It is highly recommended that Appointment Packages be fully utilized within 6 months of their original purchase date, as this best serves client and practitioner objectives for motivation and timely results. Portions of prepaid packages will be forfeited if unused after 9 months.

If you have questions about any of our policies, please contact us.

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